Support Ticket v2.0 Statistics:
Currently there are 49 open tickets in the system.
Of the open tickets in the system, 44 are Maintenance related tickets.
Of the open tickets in the system, 5 are Technology related tickets.

Total tickets submitted: 1795
Total tickets closed: 1746
Completion rate: 97%
Average days to complete a ticket: 10.80

Oldest open ticket is dated: Thursday, August 28, 2008